Privacy Policy

Our Commitment to Your Privacy

At 88ok, we take the privacy and security of our users' personal information seriously. This Privacy Policy describes the types of information we collect when you access or use the 88ok platform, how that information is used, with whom it may be shared, and the steps we take to keep it safe. By registering an account and using any service offered on this platform, you acknowledge that you have read, understood, and agreed to the practices described in this document.

This policy applies to all visitors, registered members, and users who interact with the 88ok website, mobile application, and any related digital services. If you do not agree with any part of this Privacy Policy, we respectfully ask that you refrain from using the platform. Questions regarding this policy may be directed to our support team at any time.

Information We Collect

88ok collects personal information that is necessary to provide a safe, compliant, and enjoyable gaming experience to players across Bangladesh. We collect information through direct registration forms, account activity, payment transactions, and automatic technical data when you interact with our platform.

Personal Identification Data

When you create an account or complete the verification process on 88ok, we collect the following personal identification information:

• Full legal name, date of birth, and residential address (including city and district within Bangladesh — for example Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or Barisal)
• Valid government-issued photo identification such as a National Identity Card (NID) or passport number
• Email address and mobile phone number registered with the account
• Payment method details, including bKash, Nagad, or Rocket mobile wallet numbers linked to your account for deposits and withdrawals

Technical and Usage Data

In addition to information you provide directly, 88ok automatically collects certain technical data whenever you interact with our website or application. This data helps us improve performance, detect fraudulent activity, and personalise your experience:

• IP address, browser type and version, operating system, and device identifier
• Session timestamps, pages visited, features accessed, betting history, and game interaction logs
• Cookies, local storage tokens, and similar tracking technologies used to maintain session state and user preferences

How We Use Your Information

The personal and technical information collected by 88ok is used exclusively for the purposes listed below. We do not use your data for any purpose that is not described in this Privacy Policy without first obtaining your explicit consent:

• To verify your identity, confirm you meet the 21+ age requirement, and ensure compliance with responsible gaming obligations
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or linked bank accounts such as Dutch-Bangla Bank, BRAC Bank, or City Bank
• To send you account-related communications including transaction confirmations, security alerts, and important service updates
• To detect, investigate, and prevent fraudulent activity, money laundering, or misuse of the 88ok platform
• To personalise your gaming experience, including recommending games such as cricket betting, live casino tables, or slots based on your activity
• To improve our platform's functionality, security architecture, and overall user experience based on aggregated usage analytics

Sharing of Your Information

88ok does not sell, rent, or exchange your personal data with third parties for marketing or commercial purposes. We may, however, share specific information in the limited circumstances described below:

Service Providers

We engage trusted third-party service providers — including payment processors, KYC verification partners, IT infrastructure providers, and customer support platforms — who assist in delivering our services. These partners are contractually required to handle your data securely and may only use it for the specific services they provide on behalf of 88ok.

Legal Obligations

We may disclose your personal information where required to do so by applicable law, court order, or government regulatory authority. In such cases, 88ok will only provide the minimum information strictly required to satisfy the legal obligation and will, where legally permitted, notify you of any such disclosure.

Business Transfers

In the event that 88ok is involved in a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify you via email or a prominent site notice before any such transfer takes place, and you will retain the right to request deletion of your account data prior to the transfer.

Cookies and Tracking Technologies

88ok uses cookies and similar web technologies to ensure the platform functions correctly, to keep you securely logged in during your session, and to remember your preferences such as language settings. Cookies are small text files stored on your device. You may configure your browser to refuse cookies, but doing so may prevent certain features of the 88ok platform from functioning as intended.

We also use session analytics to understand how users navigate our platform in aggregate. This data is anonymised and used solely to improve page performance, identify technical issues, and refine the overall betting and gaming experience for our Bangladeshi user base. No individually identifiable data is shared with analytics providers.

Data Retention

88ok retains your personal data for as long as your account remains active, or for as long as is necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your account is permanently closed and all relevant retention periods have expired, your personal data will be securely deleted or anonymised in accordance with applicable data protection standards.

Certain financial and identity records may be retained for a longer period where required by anti-money laundering regulations or other applicable legal frameworks. In all such cases, the retained data is stored securely, access is restricted, and it is not used for any commercial purpose.

Security of Your Data

88ok implements a range of technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server environments with access controls, regular security audits, and strict internal data handling procedures for all staff with access to user data.

While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security against all possible threats. We strongly encourage all users to choose strong, unique passwords for their 88ok accounts, to enable any available two-factor authentication, and to notify our support team immediately if they suspect any unauthorised access to their account.

Your Rights as a User

As a registered user of the 88ok platform, you hold the following rights with respect to your personal data. You may exercise any of these rights at any time by submitting a request through our support channel:

• Right of Access — you may request a copy of the personal data we hold about you at any time
• Right to Rectification — you may ask us to correct any inaccurate or incomplete personal data held in your account
• Right to Erasure — subject to legal retention obligations, you may request the permanent deletion of your personal data
• Right to Restriction — you may request that we restrict the processing of your data in certain circumstances while a dispute or correction request is pending
• Right to Object — you may object to processing of your personal data for direct marketing or profiling purposes at any time

We will respond to all valid data rights requests within a reasonable timeframe. In some cases, we may require you to verify your identity before processing the request to protect the security of your account.

Third-Party Payment Providers

88ok integrates with trusted local and international payment providers to facilitate deposits and withdrawals for our Bangladeshi players. These include mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as card networks including Visa and Mastercard. When you initiate a payment transaction, relevant financial data is transmitted directly to those payment processors under their own privacy and security frameworks.

88ok is not responsible for the privacy practices of third-party payment providers. We encourage you to review the privacy policies of bKash, Nagad, Rocket, or any other payment service you choose to use. We only share the minimum financial information necessary to complete your requested transaction and do not store full card numbers or mobile wallet PINs on our servers.

Children's Privacy

The 88ok platform is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information or has registered an account, we will take immediate steps to delete that information and close the account. If you are a parent or guardian and believe your child has accessed the 88ok platform, please contact our support team immediately so we can take appropriate action.

Changes to This Privacy Policy

88ok reserves the right to update or revise this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business operations. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, provide a more prominent notice such as a notification within the platform or an email to registered users.

Your continued use of the 88ok platform after any such revision constitutes your acceptance of the updated Privacy Policy. We therefore recommend that you review this page periodically to remain informed about how we protect your information. If you do not agree with the revised policy, you should discontinue use of the platform and may request account closure via our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 88ok handles your personal data, please do not hesitate to reach out to our support team. We are available around the clock to assist registered users across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond.